Returns & Exchanges
At Motion Boardshop, we want to ensure you are stoked on your gear, which is why we offer a 30-day return policy for all unused items in their original packaging. Whether it is a sizing issue or a change of heart, our team is here to help you get back on your board as quickly as possible.
Return Process
- 1.Verify Condition
Ensure your items are in brand-new, unused condition with all original tags and packaging intact to qualify for a full refund.
- 2.Initiate Request
Contact our support team or use our online portal with your order number to receive a Return Merchandise Authorization (RMA) number.
- 3.Pack and Ship
Securely pack your gear and clearly write the RMA number on the outside of the box before shipping it back to our Seattle warehouse.
- 4.Processing and Refund
Once our technicians inspect the return, we will process your refund or exchange within 3-5 business days to your original payment method.